When our team or an onboarding partner helps set up your account, we can now add a build-out seat to your team instead of logging in as you.
- It’s free. A build-out seat doesn’t count toward your team’s seats and is never billed. Paid add-ons like the dialer can’t be turned on for it.
- You can see it. It shows on your team’s member list with a “Build-out seat” label. Sure Send sets its role (admin or member), and only Sure Send can remove it, so contact support when the work is done.
- Every change is logged. While your team has a build-out seat, owners and admins can see everything it changed under Team Settings › Security › Build-out activity: who made each change, when, and to which record. The log stays for 90 days after the last build-out seat is removed, then the tab goes away.