Bug Fix
Groups with a time limit now need a fallback
First to Claim groups and Round Robin groups with a response timeout must name a fallback, and a lead no one answers goes there after one full pass.
Read more →Changelog
Product Updates & Releases
Improvement
Newsletter campaigns that sent nothing are now flagged
A campaign that finishes without sending a single email now shows an orange warning instead of the usual green "completed" badge.
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Feature
Add an address through the Partner API without resending the list
Updating a person through the Partner API can now add addresses without replacing the ones already on the contact.
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Feature
Transcribe recordings through the Partner API with AI credits
Partner apps can now turn an audio or video recording into a speaker-labelled transcript, billed to the team's AI credits like AI grading.
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Bug Fix
Webhook events that never fired are no longer listed
The webhook event list no longer offers 15 deal and pipeline events that were never sent.
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Improvement
Visitors who request a home value now get the monthly email automatically
When someone gets their home value on your Connect site, monthly home value emails turn on for them automatically. You can switch this off in your Connect settings.
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Bug Fix
Add your team's phone, website and address for merge fields
The Organization phone, website and address merge fields now fill in. Add the details on your team's page and they appear in the emails and newsletters that use them.
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Feature
Choose whether contacts receive appointment reminder emails
Turn the 24-hour client reminder email on or off for your whole team, or for a single appointment.
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Feature
Link previews for landing pages, written by hand or by AI
Choose the title, description and image people see when they share your landing page's link, or have AI write and design them for you.
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Improvement
Connected AI assistants can use every Sure Send tool, within your own access
Assistants like Claude and ChatGPT can now send email and texts, run automations, refer leads and use the template library, with the same permissions, plan and limits you have in the app.
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